We haven’t observed any additional connectivity issues in our Dallas data center, and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.
Posted Jan 21, 2021 - 05:15 CST
Monitoring
At this time we have been able to correct the issues affecting connectivity in our Dallas data center. We will be monitoring this to ensure that it remains stable. If you are still experiencing issues, please open a Support ticket for assistance.
Posted Jan 21, 2021 - 02:14 CST
Investigating
Our team is investigating a connectivity issue in our US-Central (Dallas) data center. During this time, users may experience connection timeouts and errors for all services deployed in this data center. We will share additional updates as we have more information.
Posted Jan 21, 2021 - 01:15 CST
This incident affected: Backups (US-Central (Dallas) Backups) and DataCenters (US-Central (Dallas)).